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Live client system
Reservation system for a hospitality operator
Replacing email, phone and spreadsheet handoffs with one reservation flow guests and staff can trust.
This is software a team relies on every day. Reservations no longer depend on inbox triage and manual spreadsheet updates.
- Challenge
- Reservations kept arriving by email and phone. Staff copied them into spreadsheets, checked availability by hand, and callers did not always get a clear answer.
- What Yvios built
- A guest-facing reservation flow, automated confirmations and updates, and an operator view with live availability and a calendar overview.
- Approach
- We mapped how requests arrived, where double entry happened, and what “available” had to mean — then shipped a flow guests could complete and staff could run daily.
- Current status
- Live client system. The operator owns and runs it. Yvios built it.
- Result
- Guests can reserve without a phone call. Staff work from one calendar instead of scattered messages and spreadsheets.
- Evidence
- Written project record. We do not publish a screenshot of the client's interface.
- What’s in it
- Reservation flows, Operator dashboards, Availability rules